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dc.contributor.authorRavid, S. Abraham
dc.contributor.authorBasuroy, Samun
dc.contributor.authorGretz, Richard T.
dc.contributor.authorAllen, B. J.
dc.identifier.citationBasuroy, S., Abraham Ravid, S., Gretz, R.T. et al. Is everybody an expert? An investigation into the impact of professional versus user reviews on movie revenues. J Cult Econ 44, 57–96 (2020).
dc.identifier.issnISSN: 0885-2545, 1573-6997
dc.descriptionResearch article / open-accessen_US
dc.description.abstractThis study is the first attempt to examine the effect of electronic word of mouth (user reviews) relative to expert reviews on moviegoing decisions. For the first time, we use time-varying data on expert reviews. We find that expert ratings matter much more for moviegoing decisions than user ratings and volume. Our data also show that experts tend to be more critical but more consistent in their reviews than users. We find that experts, but not eWOM, affect wide release moviegoing, contrary to industry thinking. Finally, we show that experts’ reviews matter most when consumers and critics are in closer agreement about the quality of the film. The study uses OLS as well as instrumental variables analysis to account for possible endogeneity.en_US
dc.description.sponsorshipAcknowledgements Suman Basuroy thanks the Carl De Santis Center for Motion Picture Industry Studies for partially supporting this project with a grant. Avri Ravid thanks Rutgers Business School for a research grant partially supporting this work. We thank participants in the annual Business and Economics Scholars Workshop in Motion Picture Industry Studies as well as participants in the second behavioral economics workshop at Tel Aviv College for comments and suggestions. All errors remain our own.en_US
dc.publisherSpringer Natureen_US
dc.relation.ispartofseriesJournal of Cultural Economics;44
dc.rightsAttribution-NonCommercial-NoDerivs 3.0 United States*
dc.subjecteWOM volumeen_US
dc.subjecteWOM valenceen_US
dc.subjectExpert reviewsen_US
dc.titleIs everybody an expert? An investigation into the impact of professional versus user reviews on movie revenues.en_US

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