Public safety and health and human services: How a Midwestern city took a hard sociological look following police-involved shootings

Abstract

By embracing the uncomfortable conversations around how service systems may have failed an individual, Eau Claire County has implemented changes resulting in improved outcomes for its citizens in need of additional supports. By reframing gaps in service as a community issue, instead of just individual government system issues, the human services provider leadership is striving to create better outcomes for all Eau Claire community members.