Good Child Welfare Metrics May Help Avert Lawsuits.
Date
2017-08
Authors
Pollack, Daniel
Journal Title
Journal ISSN
Volume Title
Publisher
American Public Human Services Association-APHSA
YU Faculty Profile
Abstract
Description
Legal notes
Keywords
child welfare metrics, First reply time, resolution time, client satisfaction, team functioning, human resources, website effectiveness
Citation
Pollack, Daniel. (August 2017). Good Child Welfare Metrics May Help Avert Lawsuits. Policy & Practice 75(4); 31, 34.