Good Child Welfare Metrics May Help Avert Lawsuits.

Date

2017-08

Authors

Pollack, Daniel

Journal Title

Journal ISSN

Volume Title

Publisher

American Public Human Services Association-APHSA

Abstract

Description

Legal notes

Keywords

child welfare metrics, First reply time, resolution time, client satisfaction, team functioning, human resources, website effectiveness

Citation

Pollack, Daniel. (August 2017). Good Child Welfare Metrics May Help Avert Lawsuits. Policy & Practice 75(4); 31, 34.